Privacy Policy – LangCert
Last updated: 27-12-2025
At LangCert, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.
By using LangCert, you agree to the practices described in this policy.
1. Who We Are
LangCert is an online English proficiency testing platform that allows candidates to assess their language skills and receive a recognised certificate.
If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
📧 help@langcert.com
2. Who Can Use LangCert
LangCert is intended for global users.
Users must be legally permitted to use online services in their country. If you are under the required legal age in your country, you should not use LangCert without parental or guardian consent.
3. What Information We Collect
When you use LangCert, we may collect the following information:
a) Personal Information
- Full name
- Email address
- Phone number
- Country and city
b) Identity Verification Information
To ensure test integrity, prevent fraud, and maintain certificate authenticity, we collect:
- A selfie photo holding your ID
- A photo of your government-issued ID (e.g. national ID card or driving licence)
These are used only for identity verification purposes.
c) Account Information
- Login credentials (passwords are securely encrypted)
d) Payment Information
- Payments are processed securely via Stripe
- LangCert does not store your card details
e) Usage Data
- Basic usage data to help us improve the platform (via Google Analytics)
4. Why We Collect Your Data
We collect and use your data to:
- Verify your identity
- Prevent fraud and duplicate accounts
- Issue and validate certificates
- Process payments
- Improve our platform and user experience
- Provide customer support
- Meet legal and regulatory requirements
5. Data Storage & Security
- Your data is securely stored on DigitalOcean servers located in the EU.
- We apply industry-standard security measures to protect your information.
- Access to sensitive data is strictly limited to authorised personnel only.
6. Data Retention
Currently:
- User data, including identity verification data, is not automatically deleted.
- You may request deletion of your account and personal data by contacting us at help@langcert.com.
- We will process deletion requests where legally and operationally possible.
7. Cookies
We use essential cookies only, which are necessary for the website to function correctly (e.g. login sessions, security).
We do not use cookies for advertising or behavioural tracking.
8. Analytics
We use Google Analytics to understand how users interact with our platform.
This helps us improve usability and performance.
Google Analytics may collect anonymised data such as:
- Device type
- Browser type
- Pages visited
We use Google Analytics to understand how users interact with our platform.
This helps us improve usability and performance.
No personally identifiable information is shared with Google.
9. Payments
Payments are handled securely by Stripe, a third-party payment processor.
LangCert does not store or have access to your card or banking details.
Stripe’s privacy policy applies to all payment transactions.
10. Data Sharing
We do not sell or rent your personal data.
We may share limited data only when:
- Required by law
- Necessary to provide our services (e.g. payment processing)
- Required to prevent fraud or abuse
11. Your Rights
Depending on your location (including GDPR regions), you may have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to certain data processing
To exercise any of these rights, contact us at help@langcert.com.
12. International Users
LangCert is a global platform. By using our services, you understand that your data may be processed and stored in the European Union, in compliance with applicable data protection laws.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any updates will be posted on this page with a revised date.
14. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact:
📧 help@langcert.com
